Wire troubleshooting tips, including incoming wires update

Earlier this month, Corporate One officially transitioned to OneWire, a new and enhanced wire services platform. To assist our members through this change, Corporate One has developed a five-part on-demand webinar training series. It is recommended all users take advantage of the training materials available, including the user manual. All training materials can be found under “OneWire” in the “Show Member Forms” section of MemberView® and on the Security Token Portal Page at mvportal.corporateone.coop.

We’ve also developed a troubleshooting tip sheet that highlights the most common issues being received by our Member Services department. Your credit union might also find this helpful as you navigate and learn the new system.