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Corporate One Federal Credit Union proudly offers our members a host of proven effective products and services to help them serve their members better. To assist our members in further leveraging the power of these products and services, Corporate One has designed a Training Certification Program that allows employees at member credit unions to become more proficient on the Corporate One products and services most relevant to their daily job duties through on-demand trainings, and acknowledges them for completing each respective training level with a certificate of completion. The Training Certification Program is also a great tool for managers when training new employees on job functions as they relate to the Corporate One products, such as ACE, ACH and others, used at their credit union.
How it works
Corporate One has updated and grouped our on-demand training webinars into expertise areas for our members so they may track their success and become more knowledgeable on several of our most popular products as indicated below. The on-demand nature of the trainings allows members to train at a pace that works best for them, but we do request that users take no longer than one year to complete each level.
All of the on-demand training webinars in the Training Certification Program can be found in MemberView®, Corporate One’s member account management system, under “Show Member Forms.” From there, members simply view the complete set of trainings in which they desire to gain more knowledge. If you or your credit union does not have access to MemberView, please complete the request form below to have the requested trainings emailed to you (please note: you must be an employee of a member credit union to participate).
The trainings are time efficient and interactive; oftentimes, including polls and feedback questions for users to answer. Users must complete each on-demand training webinar within a product area in full to be recognized for completing the respective certification level. Our training software will be able to track each user through a basic registration process, and Corporate One will mail certificates of completion to users who complete the various training levels monthly. Corporate One will also send an email of congratulations to the manager/supervisor of users as they successfully complete each respective level.
List of Webinars:
ACE – Level 1 Certification
ACE Image Archive
ACE Deposit Imaging Research
ACE Forward Cash Collection
ACH – Level 1 Certification
APEX ACH Basics for Receipt and Origination
APEX Receipt Daily Processing
New! -- ACH Receipt Product Return and Notification of Change Processing
International ACH Transaction (IAT): Purpose, Definitions and Impact
International ACH Transaction (IAT):APEX-ACH System Changes
APEX Origination Daily Processing – coming 2010
ACH – Level 2 Certification
APEX System Administrator User Maintenance
International ACH Transaction (IAT): Reports, Testing and Forms for APEX-ACH
2009 ACH Audit
2009 IAT Compliance
MemberView – Level 1 Certification
Getting Started Using Your MemberView Token
Using your Token Daily
New! -- MemberView Fundamentals
New! -- Uploading/Downloading in MemberView
MemberView - Level 2 Certification
Token Password Maintenance
Encrypting your MemberView Token
New! -- Incoming/Outgoing Wires
Cash Management - coming 2010
Risk - Level 1 Certification
SAR Training
BSA/OFAC Risk Assessment: Parts 1-3
CU Fundamentals - Level 1 Certification
Identifying Parts of a Share Draft
Deter, Detect and Defend: Fighting Back Against Identity Theft
Webinar Request Form
For members that do not have access to MemberView®, you may request trainings for the Training Certification Program by completing this form. Once your request is received, we’ll verify your membership to Corporate One and return the training links to you via e-mail within three business days.
