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Corporate One’s COVID-19 Pandemic Response:
We’re here to help

Corporate One’s top priority is supporting our members during these unprecedented times. We will be sharing regular updates on our pandemic response and market changes to help keep our members aware of how and what we are doing every step of the way. Most importantly, we want our members to remain confident in us and know we are here to help. We remain well-positioned to assist our members with whatever challenges may arise.

General Member Support:

In need of member support? Please don’t hesitate to call 866/MyCorp1 (692-6771) or email.

Member Experience is maintaining standard hours of operation: Monday through Friday from 8:00 a.m. – 8:00 p.m. ET.



Corporate One Pandemic Updates:

Review pandemic updates from Corporate One’s President/CEO Melissa Ashley and updates related to the solutions we offer:

 


Market Updates and Commentary

Market updates and commentary are being provided by Corporate One’s EVP, Chief Product Strategist, Tammy Cantrell, and SVP, Chief Investment Officer, Bob Post:


Questions about investments/liquidity options or specials? Contact your senior investment services representative at 800/366-2677.

We are maintaining standard business hours: Monday through Friday from 8:00 a.m. – 5:00 p.m. ET.

 


CUSOs Pandemic Updates:

Review pandemic updates from our credit union service organizations (CUSOs):



Quick Links to Helpful Resources

We’ve found the following resources are currently in high demand from our members right now. Please note, you’ll need to authenticate into Members Only, Corporate One’s online member portal, to view these resources. If you don’t have Members Only access or are having trouble getting into Members Only, please don’t hesitate to contact Member Experience at 866/MyCorp1.

  • Corporate One information for SBA loans

    Credit union members applying for the Payment Protection Program (PPP) through the U.S. Small Business Administration (SBA) may need Corporate One’s Tax Identification Number (TIN). Members may request this information from Member Services at 866/MyCorp1 (692-6771).

  • Corporate One’s Contingency Services Guide

    This guide outlines ways we can ensure continuity of certain services in the event our members experience any challenges or disruption related to COVID-19.

  • Vault Order Limit Form

    For a permanent increase in cash orders for your credit union. It is recommended that members anticipating higher orders for more than two weeks complete this form.

  • Cash Order Over Limit Form

    For one-time requests (per branch) of vault orders over your existing limit.

  • IP Lockdown Form

    Should your credit union have IP restrictions in place, you may need to make adjustments to those restrictions so your ACH and Wire users can work at home without disruption.

  • User Authorization Form

    To add or modify user access to Members Only, Corporate One’s member portal, and the applications within it.

  • Wire User and Authorization Form

    To add or modify user access, specifically for Corporate One’s domestic and international wire systems.

VIEW THESE RESOURCES