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Test IP address changes by July 29 to ensure connectivity

Big 5 iconAs announced in June, Corporate One URLs and IP addresses for Members Only and most of the applications we offer within it are changing over the weekend of August 13-14. These changes could impact your credit union’s ability to access Members Only and the respective applications you use daily to conduct your credit union business. A checklist and a listing of the new URLs and IP addresses have been made available to your credit union, as has an IP testing site, to ensure it has what it needs to maintain connectivity. We have asked all credit unions to test connectivity by the end of July. To date, most credit unions have not validated connectivity by testing IP changes. Not testing could result in your credit union potentially not being able to access the solutions it uses within Members Only.

IP address change documents

Share these with your IT staff or vendor.

Testing Checklist
New URLs and IP Addresses

If your credit union transmits via FTP to Corporate One for either branch capture and/or share drafts, please use the following resources:

Testing Checklist (FTP)
New URLs and IP Addresses (FTP)

The impacted services include:

  • Members Only (Corporate One’s member portal that houses all applications and is used by your institution)
  • ACH Services (D+H), including the business/SEG site
  • Wire Services (Domestic only)
  • Member$MART
  • Image Depot.NET
  • eDesk (Virtual Deposit)
  • FTP for VSoft Branch Capture
  • FTP for Share Drafts
  • Online Banking Image Retrieval (Select credit unions only; see Corporate One IP address changes form for details)
     

For users of (Vsoft) branch capture/share drafts

If your credit union transmits via FTP to Corporate One for either (Vsoft) branch capture and/or share drafts, we are contacting your users to schedule brief 30-minute WebEx consultations so we can conduct testing and walk through additional username and password changes that need to occur. FTP requires a slightly different, but not difficult testing process. As each credit union is set-up differently, it is easiest for us to work with each credit union one-on-one.

Testing of the new IP addresses has already begun, and we appreciate those who have already tested. Testing is important as failure to add the new IP addresses may result in your credit union being unable to connect with Corporate One when we implement the changes over the weekend of August 13-14, 2016. Outside of making the requested IP address changes and testing connectivity, these upgrades should not result in any daily changes to your current processes with Corporate One.

We greatly appreciate your assistance as we make these enhancements to our technical infrastructure that supports the solutions we provide you. Please don’t hesitate to contact Member Services at 866/MyCorp1 with any questions.