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Complimentary webinars: Improve your members’ digital experience

Save the Date!

InOHvate 2021
June 7-9
Renaissance Westerville
Columbus, Ohio

With so many of your members working remotely these days, the digital member experience is more important than ever. To support you as you advance your credit union’s digital journey, you’re invited to take advantage of the following on-demand webinars, compliments of Corporate One and Ohio Credit Union League:

Reduce Member Anxiety, Build Loyalty: Creating Emotional Engagement in Digital Channels

Dawn Denton, Vice President, Sales, CUNA Mutual Group

  • Hear highlights from new research exploring credit union members’ expectations of customer experience and the role that emotions play in shaping consumers’ perceptions.
  • Examine the actions credit unions can take to address member emotions related to member interactions.
  • Review the benefits credit unions can expect if they provide a truly differentiated, positive, emotional member experience.

Maximize Your Credit Union’s Digital Experience with Behavioral Economics and Content Marketing

James Robert Lay, Founder and CEO, Digital Growth Institute and author of Amazon best-seller Banking on Digital Growth

  • Learn a process to produce and promote content through every step in the consumer buying journey.
  • Reposition your credit union beyond the commoditized promotion of great rates and service.
  • Take away actionable insights to position your credit union as the empathetic, helpful, and trusted financial guide for people in your communities, helping generate 10-times more leads, loans, and deposits.

You will receive an email with a link for each on-demand webinar you choose. Register here.