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From the CEO
March 2018

Dear members:

This year is shaping up to be a big one for Corporate One and the people within it. I’m sure you’ve already heard or read about my upcoming, planned retirement, and I want to reiterate that it has been one of the great honors of my life to work with, and for, so many fine men and women who are the heart and soul of the credit union movement. A lot has changed in the industry in my 40-plus-year credit union career, but the one thing that has remained constant is the boundless passion of credit unions who work so tirelessly to serve their members.

I want to reassure all of you that this transition will be smooth and that I will continue in my role as CEO until a new one has been selected. Basically, until then, it’s business as usual here at Corporate One. Our board of directors has been aware of my upcoming retirement for several years, and they are currently proceeding with the recruitment process. We all remain committed to carrying out the mission of Corporate One, and our unwavering commitment to our membership will not be interrupted.

Speaking of personnel changes, we’re restructuring a few things here at Corporate One, and we have created a brand-new position called SVP, Strategic Operations Officer. This role was established to build a long-term enterprise strategy and governance structure for Corporate One’s diverse portfolio of payment services, and the new role aligns perfectly with our vision of becoming a leader in developing and helping deliver world-class faster payments solutions not only to our own member credit unions but also to credit unions nationwide. I’m excited to announce that our very own Charles Harkness, previously our VP of the Office of Portfolio Project Management, is stepping into this new role. Charles’ promotion to this new position, along with his recent election to the Governance Framework Formation Team (GFFT), which is facilitated by the Federal Reserve, helps us continue to support our overall faster payments strategy.

In addition to Charles’ promotion, you may recall that last year we created a new internal division within Corporate One called Enterprise Solutions Development. This division is dedicated to strengthening our ongoing commitment to developing and delivering innovative solutions to the credit union market. Our EVP of this division, Keith Riddle, was recently appointed as vice chair of The Clearing House’s (TCH) Real-Time Payments (RTP) Advisory Committee. Having credit-union representation on both the GFFT and TCH committees creates tremendous opportunities for Corporate One to participate in formative payments discussions and offer guidance on the real-time payments solutions credit unions will need to succeed in the future.

I’m excited for both Charles’ and Keith’s strategic oversight and input as we aim to exceed member expectations and focus our efforts in the most effective way possible for credit unions in the rapidly changing financial marketplace. And, as I look forward to working with our board of directors and our executive team to ensure a smooth transition for our credit union members who we have the privilege of serving, I can assure you that we are well on our way to advancing our mission to become a leading credit union voice in faster payments.

Lee C. Butke