
A visionary and steadfast leader, Melissa is a strategic driver of growth in her role as President and CEO at Corporate One. Melissa joined Corporate One in 1999. During her time with the organization, she has served in various roles, including controller, vice president of finance, and EVP/CFO. Melissa became Corporate One’s president/CEO in 2018.
Melissa serves on the board of directors of Corporate One’s wholly owned credit union service organization (CUSO) Lucro Commercial Solutions. She also serves on two of The Clearing House's committees: the RTP Business Committee and the Rules Enforcement Committee. Melissa is also a board member for eDOC Innovations and the chair of the Corporate Credit Union Alliance. From 2019 through 2024, Melissa served on the Federal Reserve Bank of Cleveland’s Community Depository Institutions Advisory Council (CDIAC), offering valuable insights and perspectives from community depository institutions to the Cleveland Fed.
Prior to joining Corporate One, Melissa worked at a Big Four accounting firm. She has a Bachelor of Science in Accounting with a minor in Computer Science from The Ohio State University. She has also achieved the Certified Chief Executive designation from the Credit Union Executive Society (CUES) and is a certified public accountant in the state of Ohio. In her free time, Melissa likes to help on her family’s sweet corn and produce farm. She enjoys being outside and working the land, teaching her kids the value of a hard day’s work, and gathering with extended family over delicious meals at harvest time.

A focused and strategic leader, Christine is responsible for business development growth and overseeing the Marketing and Communications, Member Success, and Member Experience teams.
Christine joined Corporate One in 2020 and quickly developed a passion for credit unions and forging deeper relationships with the member institutions Corporate One serves. Dedicated to credit union success and to helping members achieve their respective business goals, she ensures the Member Success team strategically aligns with and supports members so that they receive the utmost value out of their membership in Corporate One. She is committed to helping credit unions remain competitive and innovative by adopting digital and real-time payments.
Before joining Corporate One, Christine served in sales and sales management for Brink’s, Inc., supporting financial institutions of all sizes. Christine lives in Columbus, Ohio, with her husband and two dogs. She enjoys golfing and all water and outdoor activities in her free time.

Aaron Shaner is a Program Manager specializing in strategic project leadership and data analytics at Corporate One Federal Credit Union. With over eight years of experience driving innovation in analytics, data science, and product management, Aaron has led the successful implementation of Immediate Payments for more than 100 credit unions nationwide. His expertise lies in leveraging data-driven insights to deliver transformative payment solutions and enhance member experiences. A passionate advocate for credit unions, Aaron also serves as the founding Executive Chair of GRID, Ohio’s young professional credit union group, fostering leadership development and industry growth.
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Elena Casal is the Chief Client Officer at The Clearing House, responsible for creating and managing the holistic experience for its customers and partners. The role is focused on promoting the company’s work to its diverse target segments, including growing the RTP® network across U.S. financial institutions, evolving the customer engagement model for all payments networks, as well as overseeing business lines focused on payments education, accreditation services, consulting and risk assessments.
Elena has deep experience with product and customers in the payments industry. Prior to joining The Clearing House, Elena held regional and global product management positions at FIS, Clear2Pay and Fiserv where she was focused on building products and services across the global enterprise payments landscape. She also worked at the Federal Reserve Bank within the Retail Product Office and Monetary Policy Divisions with a focus on cross-border activities and economic policy in Latin America.
Elena currently serves on the P20 Board as well as the Girls on the Run Central Ohio non-profit Board. Elena holds a B.A. in Economics and International Affairs from Denison University and an M.S. in International Affairs from Georgia Institute of Technology.

Tracy Nelson, MSOD, SPHR, CPTD, is a senior level human resources, organizational development, and learning/talent development leader with over 30 years of experience in a variety of industries including healthcare, financial services, insurance, hospitality, manufacturing, and non-profit. She has served as Vice President of Talent Solutions for the UW-Madison Wisconsin School of Business Center for Professional & Executive Development as well as adjunct faculty at the Wisconsin School of Business teaching in the Management & Human Resources MBA and undergraduate programs. She served over 10 years on the Board of Directors of the Madison Area Chapter of the Association for Talent Development, including a year as President, and is currently President on the Executive Board of Directors for Greater Madison Society of Human Resources Management.
Tracy was one of the first in the nation to earn the Certified Professional in Learning & Performance/Certified Professional in Talent Development designation through the Association for Talent Development. While serving as Vice President of Organizational Development for a Madison-based financial institution, Tracy’s learning team twice earned the international ATD BEST Award. Tracy was also twice featured in national Training & Development magazine for her programs.
Tracy’s experience and credentials include:
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