Dear Members:
I’m pleased to announce that Corporate One’s 2025 Annual Report is now available. This past year marked another strong chapter for Corporate One, driven by the trust and engagement of our member credit unions. I encourage you to read the letter in the Annual Report from me and the Chairman of Corporate One’s Board of Directors, Bob Burrow, to get a more detailed picture of last year.
In the meantime, I’m delighted to share highlights from 2025 that reflect our commitment to helping our members succeed.
Financial Strength and Member Value
Corporate One returned $13.6 million to members through Perpetual Contributed Capital dividends and our third consecutive special fee rebate. We closed the year with $614.8 million in total regulatory capital, reinforcing our financial stability and ability to invest in member-focused solutions.
Growth Across Our Cooperative
We welcomed 37 new members, expanded our reach, and strengthened our deposit market share. Our commitment to immediate payments also accelerated, with 71 new RTP® network and FedNow® Service connections, bringing our total to nearly 150 connections representing over 100 credit unions.
Listening and Evolving Through Member Feedback
2025 marked the 10th anniversary of our Annual Membership Survey. Since 2014, member feedback has helped elevate our Net Promoter Score from 53.1 to 84.1, reaffirming our commitment to service excellence.
Education, Engagement, and Industry Leadership
We delivered more than 20 educational webinars on critical industry topics and participated in 69 industry events, ensuring members stayed informed and connected.
Impact from Our CUSO Family
Accolade Advisory advanced its profitability and pricing capabilities with new credit risk modeling tools and expanded its team. Lucro Commercial Solutions grew its partner network, now serving 125 credit unions through its Loan Split platform, and rolled out enhancements to its digital tools.
Giving Back to Our Communities
In line with the credit union philosophy of “people helping people,” we contributed $316,000 to industry and philanthropic initiatives nationwide.
These accomplishments reflect the strength of Corporate One and the power of partnership, and we thank our members for their continued trust and dedication. Together, we remain steadfast in our mission to elevate and empower credit unions and the members you serve.